Meet the Team

David Small is the founder and Managing Director here at Patient Guard Group. Since graduating in 2004, David has went on to gain post graduate degrees and worked in the Life Science and Medical Device Industry, David worked for the MHRA as a Higher Medical Device Specialist and with Industry in QA, RA and Project Leader Roles, helping to develop Medical Devices and gain regulatory approval for them. In 2017 David spotted an opportunity in the market for a no nonsense approach to Medical Device consulting, reducing technical jargon and making QA and RA easy to understand to business owners and businesses who manufacture, distribute or own label Medical Devices, and hence Patient Guard was born. Since then we have grown to a team of 9 and have in 2021 opened an office in Germany. This helps us to provide a full regulatory service for medical device manufacturers in the EU and the UK for both CE marking and UKCA marking. We aim to be a one stop shop for Medical Device compliance needs.

Paul joined in October 2018 as the finance director, helping facilitate Patient Guards enormous growth journey. Over the last few years, Paul has kept the company debt-free, profitable and sustainable for future growth.

Beverley is the head of operations at Patient Guard Ltd.

“ I currently hold the position of Head of Operations here at Patient Guard. Over the years I have held various Supervisory and Management positions gained in both Retail and Administration. I focus on ensuring the finance administration and operation of the business run smoothly, and love being part of a family orientated business”

Steve has been involved in Toxicology for most of his working life, specialising in LD50 Testing along with Pyrogen Testing. Other experience in Toxicology testing includes Systemic Toxicity, Skin Irritation and Skin Sensitisation to USP Class VI and ISO 10993 standards. During this time Steve rose to Section Head of the department and produced and held several Home Office Project Licences for the work carried out in the laboratory, including the Medical Device Project Licence.
Steve joined Patient Guard in 2021 as a Senior Associate and his enthusiasm and passion for customers in assisting getting their devices to market in a timely manner suits the company well. Steve specialises in Technical Files and the writing of Biological Evaluation Reports.

Laura is qualified to degree level in Forensic and Applied Science, with additional higher-level studies in microbiology and biotechnology. Since graduation she has worked across a wide range of industries with scientific based roles in clinical healthcare, administrative, manufacturing, and educational settings and had experience working in project management and coordination roles. Laura has over 10 years’ experience working within, BRC, FSA, GMP/ GLP, ISO 9001 and UKAS accredited laboratories in multidisciplinary, research support, technical support, QC and QA roles. She now works for Patient Guard Ltd as a Quality Manager and offers consultancy services for ISO 13485 QMS implementation/ accreditation and management. Laura also provides internal and supplier evaluation auditing services for the medical device industry and is here to help you with your companies QMS and Quality needs.

Joe has worked within business development, sales, and marketing industry for the past 10 years. Since graduating with a postgraduate degree in Nutrition from Liverpool John Moore’s University, Joe worked as a Personal Trainer and Nutritionist for 4/5 years. This involved business development/planning, understanding the market, marketing and client relationship building through communication and understanding. Joe’s dedication for delivering professional services that clients require has always been his biggest passion. At the beginning of 2021, Joe transferred his skills in; Client communication, understanding client requirements and wanting to push his business development/sales skills further into a different industry, where he became a part of the Patient Guard, working within medical device regulatory affairs and quality assurance. Joe works with potential clients and current clients on understanding and communicating the correct services the client requires to place their medical device on the EU or UK market in a clear, concise and precise manner.

Connor is a recent graduate in ‘Digital Media and Web Technologies”, where he graduated with a First Class Honours degree at Blackpool & The Fylde College. Whilst studying at University Connor worked in retail for three years where he helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers. Connor joined Patient Guard in September 2021 as the digital marketing assistant and will improve everything digital in the business.

Sophie Bell gained a BSc(Hons) degree in Biomedical Science at the University of Sheffield in 2015. She then worked as a Laboratory Technician and then as a Senior Technician, focusing on the Monocyte Activation Test, cell-based assays, ELISA methods, SDS-PAGE, Western blotting and Total Protein Assays. In 2018, Sophie gained promotion to Section Head of a Bacterial Endotoxin and Cytotoxicity testing department, where she was responsible for day to day running and testing schedule for the section. Additionally, Sophie project managed GLP studies for Cytotoxicity: Skin irritation, Sensitisation to ISO 10993 standards, and Bacterial endotoxin testing to Ph Eur, USP and JP standard. Sophie Joined Patient Guard in 2021 as a Regulatory Affairs Officer specialising in Biological Evaluation Reports.

Alex is qualified to a degree level in Biomedical Sciences and has ten years’ experience working in academic and clinical healthcare laboratories. Over his career, Alex has worked in a wide variety of settings, including hospital pathology laboratories, GP surgeries, NHS admin, and secondary, further, and higher education laboratories. Alex has over five years’ experience in coordination and leadership roles, providing guidance, task management advice and maintaining high standards and quality.

Alex now works for Patient Guard Ltd as a Quality Assurance Officer that offers consultancy services for ISO QMS Implementation/accreditation and management. Alex also provides internal and supplier auditing services for the medical device industry.

Zelda graduated from the University of Central Lancashire in 2005 with a BA(Hons) degree in accounting. Zelda has 15 years of experience working within the accounts department of a multimillion-pound organisation, where she gained promotion to the position of purchase and sales ledger supervisor.

Jackie has over 20 years’ experience in the FMCG industry selling cosmetic and medical devices, where she focused on supply chain and new product development. Jackie has experience in powerful relationship building with suppliers and manufacturers in the UK, Eastern Europe, and China. She has also built excellent working relationships with QA Managers to ensure products meet the relevant regulatory requirements before being placed on the market. Jackie has previously worked on a wide range of projects for large retail customers in a fast-paced environment.
Jackie is excited to have joined the Patient Guard team as the Project Manager and looks forward to helping the company provide an excellent service for its clients.

Martyn described his role as the Sales Representative: As the Sales Rep here at Patient Guard, it is about understanding our clienteles current position, whether they are in the concept stage, ready for commercialisation or already on the market. Martyn also stated that he enjoys identifying our customer needs and matching them with the services we have to offer, being clear about timelines and costs to aid them on their Regulatory/Quality journey. Lastly, Martyn evaluated his favourite part of his job is seeing our clients understand the process and likes that he can be helpful in his role at Patient Guard.