EU Authorised Representative Services for Medical Devices (EU MDR Compliance)

Our EU Authorised Representative (EU AR) services support non-EU medical device manufacturers in complying with EU MDR requirements and accessing the European market. Patient Guard Europe UG acts as your legally designated representative within the EU, ensuring full regulatory compliance and market readiness.

500+ Manufacturers Supported
BSI ISO 13485 Certified
UK & EU Offices
Former MHRA Expertise
Established 2017
Patient Guard medical device regulatory consultancy illustration showing UKCA, CE MDR, FDA, ISO 13485, IVDR and technical documentation.

EU Authorised Representative Services

Under the EU Medical Device Regulation (EU MDR 2017/745), manufacturers based outside the European Union must appoint an EU Authorised Representative to place medical devices on the EU market.

The EU Authorised Representative acts as the official point of contact between the manufacturer and EU Competent Authorities, ensuring regulatory compliance and supporting post-market obligations.

Failure to appoint a compliant EU AR prevents market access and may result in regulatory enforcement actions.

Patient Guard Europe UG provides professional EU Authorised Representative services tailored to medical device and IVD manufacturers. We ensure your documentation, labelling, and regulatory obligations meet EU MDR requirements.

Our team supports you throughout the entire lifecycle—from initial compliance to post-market surveillance—ensuring your devices remain compliant within the EU.

David Small - Patient Guard - CEO and Founder
“Choosing the right EU Authorised Representative is about more than meeting a legal obligation under the EU MDR. It’s about partnering with experienced regulatory professionals who can help protect your business, support regulatory compliance, and provide confidence throughout your product’s journey in the European market.”
medical device EU Authorised Representative

Why Choose Patient Guard as Your EU Authorised Representative?

Established regulatory consultancy since 2017

We specialise in EU MDR compliance and medical device regulatory support.

Trusted by 500+ companies

We support manufacturers globally across a wide range of medical device classifications.

EU-based legal entity

Patient Guard Europe UG is based in Germany, fulfilling EU MDR requirements for Authorised Representatives.

Transparent pricing

Clear annual pricing with no hidden fees.

MDR expertise

We ensure your documentation, labelling, and processes align with EU MDR expectations.

Ongoing regulatory support

We provide continuous compliance support beyond initial market entry.

As your EU AR, we take on joint legal liability for your devices. Unlike ‘mailbox’ representatives, we perform a robust initial due diligence audit of your Technical File to ensure your certification remains stable and your liability is covered by our comprehensive professional indemnity insurance

Our Article 11 Mandate Obligations

Legal representation within the EU

We act as your official EU Authorised Representative in accordance with Article 11 of EU MDR.

Verification of technical documentation

We review your technical documentation to ensure compliance with EU MDR requirements.

Declaration of Conformity review

We verify that your EU Declaration of Conformity is complete and compliant.

Registration support (EUDAMED)

We support manufacturer and device registration within EUDAMED.

Labelling and IFU review

We ensure correct EU AR details are included on labelling and Instructions for Use.

Competent Authority liaison

We act as your point of contact with EU Competent Authorities.

Vigilance and incident support

We support reporting of serious incidents and field safety corrective actions.

Post-market surveillance support

We assist in maintaining ongoing compliance and regulatory obligations.

Operating through our German entity, Patient Guard Europe UG, ensures your products are registered with BfArM. German registration is recognized for its high standards, providing your brand with an additional layer of regulatory prestige and stability within the Union

Who Requires an EU Authorised Representative?

EU MDR Authorised Representative Requirements

EU MDR (Article 11) requires:

A compliant EU Authorised Representative is essential for legal market access in the European Union.

Our Process

01

Initial consultation

We assess your organisation, devices, and regulatory requirements.

02

Mandate agreement

We establish a formal EU AR mandate in line with EU MDR.

03

Documentation review

We review technical documentation and regulatory compliance.

04

Appointment and registration

We act as your EU AR and support EUDAMED registration.

05

Ongoing compliance support

We provide continuous regulatory and post-market support.

EU medical device authorized representative (article 11 MDR)

Industries We Support

We support EU Authorised Representative services across:

Cost of Service

Premium

EU Authorised Representative Services for Medical Devices

£ 1,800

Per Year

Ensure your smooth entry into the EU Medical Device market with an EUAR you can trust

Features

  • CE Marking Compliance Support
  • Official EU Authorised Representative
  • Fast Onboarding
  • Ongoing Regulatory Support
  • Price includes unlimited number devices

Time Lines

01

Week 1 – Initial Review & Agreement

Assess your devices, confirm EU MDR requirements, and establish the EU Authorised Representative mandate

02

Week 2 – Documentation Verification & Setup

Review technical documentation, Declaration of Conformity, and ensure labelling compliance

03

Week 3 – Appointment & Ongoing Compliance

Formal EU AR appointment, EUDAMED support, and initiation of ongoing regulatory and vigilance support

One-Stop EU Importer & AR Solution

Navigating the dual requirements of Article 11 (Authorised Representative) and Article 13 (Importer) can be a significant hurdle for non-EU manufacturers. Under the MDR 2017/745 and IVDR 2017/746, the Importer is a distinct legal role with specific responsibilities, including verifying that the device is CE marked, correctly labeled, and accompanied by the required documentation.

By appointing Patient Guard Europe UG as both your EU Authorised Representative and your EU Importer, you benefit from a unified regulatory strategy:

Frequently Asked Questions (FAQs)

An EU Authorised Representative is a legal entity established in the EU that acts on behalf of a non-EU manufacturer to ensure compliance with EU MDR.

Yes, all non-EU manufacturers must appoint an EU Authorised Representative to sell medical devices in the EU. communication with authorities.

The EU AR must be established within the European Union.

Responsibilities include documentation verification, regulatory liaison, vigilance support, and ensuring ongoing compliance.

Appointment can typically be completed within 1–2 weeks depending on documentation readiness.

Related Services

Click on the links below to discover more:

Do you need Training?

Check out Patient Guards Training Courses

Recent Blog Posts

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For digital health manufacturers preparing to enter the NHS, clinical safety can be one of the most important—and sometimes misunderstood—parts of DTAC.
It is not enough to demonstrate that your software works.
Manufacturers need to consider what could happen if the technology fails, produces incorrect information, presents information incorrectly, contributes to a workflow error or is used in circumstances that could expose patients to harm.
This is where clinical risk management and DCB0129 become particularly important.
NHS England identifies DCB0129 as the clinical risk management standard for manufacturers of health IT systems. Its counterpart, DCB0160, applies to health organisations deploying and using health IT systems. NHS England states that compliance with these standards is required under the Health and Social Care Act 2012.
For manufacturers working towards NHS DTAC readiness, understanding the distinction—and having the right clinical safety evidence—is essential.

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Behind your answers needs to be evidence showing that your technology and organisation have appropriate arrangements for clinical safety, data protection, technical security, interoperability, and usability and accessibility.
These five areas form the core of NHS DTAC. NHS England describes DTAC as national baseline criteria for digital health technologies entering NHS and social care.
For digital health manufacturers, the practical question is therefore not simply:
“Can we complete the DTAC assessment?”
It is:
“Can we demonstrate that our product meets the requirements?”
This guide looks at each of the five DTAC areas, the types of evidence manufacturers should consider and some of the common gaps that can delay NHS readiness.

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Cosmetic Product Safety Report (CPSR): A Complete Guide to UK Cosmetic Compliance

Before a cosmetic product can legally be placed on the UK market, manufacturers and Responsible Persons must demonstrate that it is safe for human use under normal or reasonably foreseeable conditions. The Cosmetic Product Safety Report (CPSR) is one of the most important regulatory documents required under the UK Cosmetics Regulation. This guide explains what a CPSR is, who can prepare one, what information it must contain, how it relates to the Product Information File (PIF) and how it supports legal cosmetic compliance.

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IVDR PMPF Explained: A Complete Guide to Post-Market Performance Follow-up

Post-Market Performance Follow-up (PMPF) is a fundamental requirement under the EU In Vitro Diagnostic Regulation (IVDR), ensuring that manufacturers continually monitor the scientific validity, analytical performance and clinical performance of their in vitro diagnostic medical devices after CE marking. This guide explains IVDR PMPF requirements, PMPF Plans, PMPF Reports, Annex XIII expectations and how ongoing performance monitoring supports continued regulatory compliance throughout the device lifecycle.

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IVDR Scientific Validity Explained: A Complete Guide for Manufacturers

Scientific Validity is the first pillar of IVDR Performance Evaluation and provides the scientific foundation demonstrating that an analyte or biomarker is associated with a specific clinical condition or physiological state. This guide explains Scientific Validity under Regulation (EU) 2017/746, including literature reviews, Scientific Validity Reports, Annex XIII requirements, evidence appraisal and how Scientific Validity supports successful CE marking.

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Jay Verma profile picture
Jay Verma
15 days ago
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I found Patient Guard Ltd to be an exceptional partner. Their assessment was thorough, their guidance clear, and their support instrumental in helping us achieve our objectives. Steve and Ellie, in particular, were outstanding in steering us through the MHRA Class I medical device registration process.
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Munna P profile picture
Munna P
68 days ago
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Working with the Patient Guard team has been a great experience throughout our MHRA and ISO 13485 documentation journey. Their expertise, structured approach, and practical guidance helped our team build a robust quality management system while keeping us aligned with regulatory expectations. The collaboration was professional, responsive, and focused on finding solutions rather than simply identifying issues. A special thank you to Alex and Steve for their outstanding coordination, responsiveness, and continuous support throughout the project. They were always approachable, provided valuable feedback, and worked closely with our team to resolve challenges efficiently. Their commitment made a significant difference in keeping our documentation effort on track. I highly recommend Patient Guard to any healthcare or MedTech organization looking for experienced regulatory and quality system partners for MHRA, ISO 13485, and broader medical device compliance initiatives. Thank you again to the entire Patient Guard team for being such reliable partners.
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Peter Reeve profile picture
Peter Reeve
94 days ago
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STEPPER design, manufacture & distribute eyewear across the globe. With the increasingly complex landscape concerning the placing of Mecial Devices onto the market, we realised we needed professional guidance. We found Patient Guard via a simple internet search and are delighted we did! They provide a pragmatic solution to our needs, are totally reliable & always available to answer our (often simplistic) questions. They are highly efficient & responsive to what is a changing picture in our world and nothing is too much trouble. We have a much better understanding of regulatory affairs and our responsibilities as manufacturers & distributors and they support us in navigating the requirements in different territories. Updating our Declaration of Conformity, ensuring our labelling is compliant and acting as our PRRC are the key areas of their service for us.
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Derek Timm profile picture
Derek Timm
95 days ago
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For those companıes lookıng to comply to ISO standards and ın partıcular ISO13485 whıch to be honest ıs a nıghtmare I would strongly suggest goıng to the professıonals as ındeed we dıd by joınıng forces wıth Patıent Guard Ltd The staff are fantastıc nothıng ıs too much trouble and as a medıcal supply company we sımply cannot lıve wıthout them Thanks ın partıcular to Alex and Steve for all the hard work and our best regards from Dan Medıca South Lımıted
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BMSCriticalCare
132 days ago
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Great service, very helpful and always willing to answer any questions we have,
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Thomson Software profile picture
Thomson Software
803 days ago
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Alex Lewis of PatientGuard guided us through the ISO13485 process in a thorough, systematic and efficient manner. He was friendly, patient and willing to go the extra mile. Excellent service.
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Hannah Maddison profile picture
Hannah Maddison
906 days ago
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Fantastic, knowledgeable team that are always there to help. My appointments have always been booked in very promptly and have always ended with all my queries resolved. I have found the team very flexible and their breadth of knowledge is second to none. Patient Guard are without doubt my go-to for all the regulatory aspects of my medical device role.
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Richard Crow profile picture
Richard Crow
941 days ago
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Patientguard are an excellent source of Medical regulatory compliance advice, we have taken advantage of their various services from their EU Rep service, to helping with Technical Files all the way through to using their ISO Templates to implement our ISO 13485 system.
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George Kitching profile picture
George Kitching
944 days ago
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David Small and PatientGuard have been extremely helpful and supportive in assisting us with producing and updating our Technical File and Appendices for MDR certification.
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Tracey Slater profile picture
Tracey Slater
944 days ago
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Patient Guard have been a great support service to Cormed, providing help and advice promptly when ever requested. They have become a virtual department within Cormed enabling us to keep up to date and comply with the regulatory requirements whilst ensuring our QMS works for us at the same time.
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