UK Responsible Person Services for Medical Devices
Our UK Responsible Person (UKRP) services support non-UK medical device manufacturers in complying with UK medical device regulations and accessing the Great Britain market. Patient Guard acts as your designated UK Responsible Person, ensuring full regulatory compliance and market readiness.
UK Responsible Person Services
Under the UK Medical Devices Regulations 2002 (UK MDR 2002, as amended), manufacturers based outside the United Kingdom must appoint a UK Responsible Person to place medical devices on the Great Britain market.
The UK Responsible Person acts as the official point of contact between the manufacturer and the MHRA, ensuring compliance with UK regulatory requirements and supporting ongoing post-market obligations.
Failure to appoint a compliant UKRP prevents legal market access within Great Britain and may result in regulatory enforcement action.
Patient Guard provides professional UK Responsible Person services tailored to medical device and IVD manufacturers. We ensure your technical documentation, labelling, and regulatory obligations meet UKCA requirements and MHRA expectations.
Our team supports you throughout the full device lifecycle—from initial registration through to post-market surveillance and vigilance support.
Founder and CEO
Need a Complete Guide to UK Medical Device Regulations?
This page explains Patient Guard’s UK Responsible Person services for manufacturers placing medical devices on the Great Britain market. For a broader overview of UK medical device regulation, MHRA requirements, UKCA marking, post-market surveillance and future regulatory changes, read our Complete Guide to Regulating Medical Devices in the UK.
Why Choose Patient Guard as Your UK Responsible Person?
BSI-Certified Quality Oversight
Our legal UKRP services are executed under our own BSI-certified ISO 13485 Quality Management System, assuring you that your regulatory compliance is managed to the highest standard.
Continuous Regulatory Availability
Our regulatory team is permanently at your disposal to act as your direct, legal point of contact within Great Britain, ensuring continuous compliance and instant response readiness for the MHRA.
Established MHRA Track Record
Operating since 2017 with deep technical knowledge of the UK market, we navigate the MHRA DORS portal daily, eliminating administrative friction and accelerating your time-to-market.
As your appointed UK Responsible Person, Patient Guard undertakes the regulatory responsibilities assigned to the UKRP under the UK Medical Devices Regulations 2002 (as amended). We conduct appropriate documentation checks, support MHRA registration and act as a regulatory point of contact, helping manufacturers maintain compliance with applicable Great Britain requirements.
What Our UK Responsible Person Service Includes
MHRA Device Registration
We handle the end-to-end administration of listing your medical devices and IVDs within the MHRA portal, ensuring all product data is correct and compliant with UK MDR 2002.
Technical Documentation Verification
We systematically review your CE/UKCA technical documentation and Declarations of Conformity to confirm your files strictly satisfy the required regulatory pathways before market entry.
Direct Competent Authority Liaison
We act as your officially designated UK representative, field all technical inquiries from the MHRA, and seamlessly coordinate the provision of device samples or documentation when requested.
Vigilance & Incident Support
We work directly alongside your internal teams to report, manage, and track any adverse post-market events, safeguarding your UK compliance and corporate reputation.
Importers & Distributors Alignment
We maintain strict legal transparency by keeping all required UKRP address lines correctly configured across your device labeling, packaging, instructions for use, and supply channels.
Who Requires a UK Responsible Person?
- Non-UK medical device manufacturers
- Companies placing devices on the Great Britain market
- Organisations seeking UKCA marking
- Distributors requiring compliant UK representation
UK Responsible Person Requirements
Under UK MDR 2002, manufacturers outside Great Britain must:
- Appoint a UK Responsible Person
- Register devices with the MHRA
- Maintain compliant technical documentation
- Ensure correct UKRP labelling
- Support vigilance and post-market activities
A compliant UKRP is essential for legal access to the Great Britain market.
Our Process
Step 1 – Initial Consultation & Assessment
We assess your devices, intended market, and UK regulatory requirements
Step 2 – Documentation Review & Registration
We review technical documentation and support MHRA registration and compliance setup
Step 3 – UKRP Appointment & Ongoing Support
We formally act as your UK Responsible Person and provide ongoing regulatory and vigilance support
Industries We Support
We support UKRP services across:
- Medical device manufacturers
- Digital health and SaMD companies
- Start-ups entering the UK market
- Global healthcare technology companies
Cost of Service
UK Responsible Person Services for Medical Devices
Per Year
Support your entry into the Great Britain medical device market with a trusted UK Responsible Person.
Features
- UKCA/CE Marking Compliance Support
- Official UK Responsible Person
- Fast Onboarding
- Ongoing Regulatory Support
- Price includes unlimited number devices
Time Lines
Week 1 – Initial Review & Agreement
Assess your devices, confirm UK MDR requirements, and establish the UK Responsible Person letter of designation
Week 2 – Documentation Verification & Setup
Review technical documentation, Declaration of Conformity, and ensure labelling compliance
Week 3 – Appointment & Ongoing Compliance
Formal UKRP appointment, MHRA registration, and initiation of ongoing regulatory and vigilance support
Frequently Asked Questions (FAQs)
What is a UK Responsible Person?
A UK Responsible Person is a legal entity established in the UK that acts on behalf of a non-UK manufacturer to ensure compliance with UK medical device regulations.
Is a UKRP mandatory?
Yes, all manufacturers located outside Great Britain must appoint a UKRP to place medical devices on the GB market.
Does Northern Ireland require a UKRP?
Northern Ireland follows EU MDR/IVDR requirements and may require an EU Authorised Representative instead, depending on the route to market.
What are the responsibilities of a UKRP?
Responsibilities include documentation verification, MHRA registration support, regulatory liaison, and vigilance support.
How long does UKRP onboarding take?
Onboarding can typically be completed within 1–2 weeks depending on documentation readiness.
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Nafiul Shelim36 days agoTrustindex verifies that the original source of the review is Google.
I worked with Eleanor Shackleton, from Patient Guard, for the purpose of MDR, CE and UKCA marking. Her diligence, and knowledge in clinical and regulatory requirements for medical device software was critical for us. Would highly recommendPosted on Google![]()
Jay Verma61 days agoTrustindex verifies that the original source of the review is Google.
I found Patient Guard Ltd to be an exceptional partner. Their assessment was thorough, their guidance clear, and their support instrumental in helping us achieve our objectives. Steve and Ellie, in particular, were outstanding in steering us through the MHRA Class I medical device registration process.Posted on Google![]()
Munna P114 days agoTrustindex verifies that the original source of the review is Google.
Working with the Patient Guard team has been a great experience throughout our MHRA and ISO 13485 documentation journey. Their expertise, structured approach, and practical guidance helped our team build a robust quality management system while keeping us aligned with regulatory expectations. The collaboration was professional, responsive, and focused on finding solutions rather than simply identifying issues. A special thank you to Alex and Steve for their outstanding coordination, responsiveness, and continuous support throughout the project. They were always approachable, provided valuable feedback, and worked closely with our team to resolve challenges efficiently. Their commitment made a significant difference in keeping our documentation effort on track. I highly recommend Patient Guard to any healthcare or MedTech organization looking for experienced regulatory and quality system partners for MHRA, ISO 13485, and broader medical device compliance initiatives. Thank you again to the entire Patient Guard team for being such reliable partners.Posted on Google![]()
Peter Reeve141 days agoTrustindex verifies that the original source of the review is Google.
STEPPER design, manufacture & distribute eyewear across the globe. With the increasingly complex landscape concerning the placing of Mecial Devices onto the market, we realised we needed professional guidance. We found Patient Guard via a simple internet search and are delighted we did! They provide a pragmatic solution to our needs, are totally reliable & always available to answer our (often simplistic) questions. They are highly efficient & responsive to what is a changing picture in our world and nothing is too much trouble. We have a much better understanding of regulatory affairs and our responsibilities as manufacturers & distributors and they support us in navigating the requirements in different territories. Updating our Declaration of Conformity, ensuring our labelling is compliant and acting as our PRRC are the key areas of their service for us.Posted on Google![]()
Derek Timm141 days agoTrustindex verifies that the original source of the review is Google.
For those companıes lookıng to comply to ISO standards and ın partıcular ISO13485 whıch to be honest ıs a nıghtmare I would strongly suggest goıng to the professıonals as ındeed we dıd by joınıng forces wıth Patıent Guard Ltd The staff are fantastıc nothıng ıs too much trouble and as a medıcal supply company we sımply cannot lıve wıthout them Thanks ın partıcular to Alex and Steve for all the hard work and our best regards from Dan Medıca South LımıtedPosted on Google![]()
BMSCriticalCare178 days agoTrustindex verifies that the original source of the review is Google.
Great service, very helpful and always willing to answer any questions we have,Posted on Google![]()
Thomson Software849 days agoTrustindex verifies that the original source of the review is Google.
Alex Lewis of PatientGuard guided us through the ISO13485 process in a thorough, systematic and efficient manner. He was friendly, patient and willing to go the extra mile. Excellent service.Posted on Google![]()
Hannah Maddison952 days agoTrustindex verifies that the original source of the review is Google.
Fantastic, knowledgeable team that are always there to help. My appointments have always been booked in very promptly and have always ended with all my queries resolved. I have found the team very flexible and their breadth of knowledge is second to none. Patient Guard are without doubt my go-to for all the regulatory aspects of my medical device role.Posted on Google![]()
Richard Crow987 days agoTrustindex verifies that the original source of the review is Google.
Patientguard are an excellent source of Medical regulatory compliance advice, we have taken advantage of their various services from their EU Rep service, to helping with Technical Files all the way through to using their ISO Templates to implement our ISO 13485 system.Posted on Google![]()
George Kitching990 days agoTrustindex verifies that the original source of the review is Google.
David Small and PatientGuard have been extremely helpful and supportive in assisting us with producing and updating our Technical File and Appendices for MDR certification.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more