Post-Market Surveillance (PMS) Services for IVDs (IVDR Compliance)

Our Post-Market Surveillance (PMS) services support IVD manufacturers in maintaining ongoing compliance with IVDR (EU 2017/746) requirements. Patient Guard provides expert guidance to ensure your PMS system effectively monitors device safety, performance, and regulatory compliance throughout the product lifecycle.

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Post-Market Surveillance (PMS) Services for IVDs

Post-Market Surveillance (PMS) is a mandatory requirement under IVDR and forms a critical component of the IVD lifecycle.

Manufacturers must establish, document, implement, and maintain a PMS system to proactively collect and analyse post-market information relating to device quality, safety, and performance.

A compliant PMS system supports ongoing Performance Evaluation, Scientific Validation, PMPF activities, vigilance reporting, and risk management while demonstrating continued device conformity and benefit-risk acceptability.

Patient Guard acts as your regulatory consultancy partner, supporting the development, implementation, and maintenance of compliant PMS documentation aligned with IVDR and MDCG guidance.

Without an effective PMS system, manufacturers risk Notified Body non-conformities, regulatory delays, and increased scrutiny during IVDR certification.

Patient Guard provides expert PMS services tailored to your IVD classification, intended purpose, technology, and lifecycle stage.

Eleanor Shackleton - Patient Guard - Clinical and Regulatory Specialist
“An effective Post-Market Surveillance system is essential for demonstrating ongoing IVD safety, performance, and regulatory compliance under IVDR. Robust PMS activities provide manufacturers with valuable real-world insights that support performance evaluation, risk management, and long-term regulatory confidence.”
Eleanor Shackleton, BSc

Clinical and Regulatory Specialist

Post Market Surveillance for IVD manufacturers

Why Choose Patient Guard for IVDR PMS?

IVDR Class-Specific Expertise

We tailor your post-market frameworks precisely around your IVD’s classification (Class A to Class D), ensuring your documentation hits exact compliance thresholds without wasteful over-engineering.

Proactive Performance Monitoring

We design active surveillance systems that go beyond basic complaint tracking. We help you systematically capture real-world diagnostic performance, stability data, and scientific validity updates.

Total Technical File Continuity

Our regulatory specialists ensure your IVD post-market data feeds seamlessly back into your Performance Evaluation Reports (PER), Risk Management Files, and software lifecycle documentation.

What Our PMS Service Includes

IVD PMS Plans & Reports

We draft comprehensive Post-Market Surveillance Plans and compile final Post-Market Surveillance Reports (PMSR) demonstrating continuous control for lower-risk diagnostic devices.

IVD PSUR Authoring

For Class C and Class D diagnostics, we systematically author and update your Periodic Safety Update Reports (PSUR), keeping your risk-benefit documentation pristine for Notified Body review.

PMPF Strategy & Integration

We develop rigorous Post-Market Performance Follow-up (PMPF) plans and reports, establishing clear methodologies to gather continuous clinical and analytical data.

Vigilance & Trend Reporting

We establish compliant adverse event monitoring systems, creating precise protocols for fast, accurate incident reporting to European competent authorities and the MHRA.

Legacy File Gap Assessments

We audit your legacy IVDD performance files against modern EU IVDR Chapter VII mandates, mapping out targeted remediation actions to secure long-term market access.

Who Requires PMS Under IVDR?

IVDR PMS Requirements

Under IVDR, manufacturers must:

A compliant PMS system is essential for maintaining device safety, performance, and regulatory compliance.

Our Process

01

Step 1 – PMS Strategy & Planning

We assess your IVD classification, intended purpose, and regulatory obligations to develop a compliant PMS strategy and PMS Plan

02

Step 2 – Data Collection & Analysis

We establish PMS processes and evaluate complaints, vigilance reports, trend data, and real-world performance information

03

Step 3 - PMS Reporting & Lifecycle Compliance

We prepare PMS Reports or PSURs and align outputs with PMPF, Performance Evaluation, vigilance, and risk management documentation

PMS IVD IVDR 2017/746

Industries We Support

We support PMS services across:

Cost of Service

Premium

IVDR Post Market Surveillance Services

£ 150

ph

Ensure regulatory compliance and market readiness with expertly prepared PMS Plans, PMS Reports and PSURs.

Features

  • IVDR-compliant PMS Plans, PMS Reports, and PSUR development tailored to your IVD classification
  • Complaint handling, vigilance monitoring, and trend analysis support for ongoing compliance
  • Integration of PMS outputs with PMPF, Performance Evaluation, and risk management documentation
  • Ongoing lifecycle regulatory support aligned with IVDR and Notified Body expectations

Time Lines

01

Weeks 1–2 – PMS Strategy & Planning

Assess your IVD classification, intended purpose, and regulatory obligations to develop a compliant PMS Plan and lifecycle strategy

02

Weeks 3–6 – Data Collection & Trend Analysis

Establish PMS processes and analyse complaints, vigilance data, trend information, and post-market performance feedback

03

Weeks 7–10 – PMS Reporting & Lifecycle Compliance

Prepare PMS Reports or PSURs and align outputs with PMPF, Performance Evaluation, vigilance, and risk management documentation

Frequently Asked Questions (FAQs)

Post-Market Surveillance (PMS) is the ongoing process of collecting and analysing post-market information to ensure continued IVD safety and performance.

Yes, PMS is a mandatory requirement for all IVD manufacturers under IVDR.

PMS Reports are generally required for lower-risk IVDs, while PSURs are required for Class C and D devices.

PMS covers broader post-market monitoring activities, while PMPF specifically focuses on collecting post-market performance evidence.

Updates should be maintained regularly based on classification, risk profile, and post-market findings.

Related Services

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